Privacy Policy

Effective Date: August 21, 2026

David’s Hail and Collision Repair, Inc. (“David’s Hail & Collision,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use and share information, our SMS/text messaging practices, cookies and tracking technologies, data security practices, your privacy rights and choices, and how to contact us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Email address
• Telephone or mobile phone number
• Mailing or billing address
• Vehicle year, make, model, mileage, VIN, and other vehicle information
• Insurance and claim-related information
• Appointment and service information
• Information submitted through website forms
• Communications between you and David’s Hail and Collision Repair, Inc.
• Other information you voluntarily provide to us

We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, referring pages, pages visited, and general website usage information.

How We Use Your Information

We may use information collected from you to:

• Respond to questions, inquiries, and customer service requests
• Schedule and manage appointments
• Provide estimates and automotive repair services
• Communicate regarding your vehicle, repair, estimate, or insurance claim
• Send appointment confirmations and reminders
• Provide repair and service status updates
• Process transactions
• Improve our website, services, and customer experience
• Maintain business and customer records
• Comply with applicable legal and regulatory requirements
• Send marketing or promotional communications when you have consented to receive them

SMS/Text Messaging and Opt-In

David’s Hail and Collision Repair, Inc. offers SMS/text messaging to customers who expressly choose to receive such communications.

Customers may opt in through our website and scheduling forms by providing a mobile phone number and actively checking the SMS consent checkbox. The SMS consent checkbox is optional and is not pre-selected.

Depending on the consent provided, SMS messages may include:

• Appointment confirmations and reminders
• Scheduling updates
• Estimate information
• Repair and service status updates
• Customer service communications
• Other service-related notifications
• Occasional promotional or marketing messages

Consent to receive SMS/text messages is optional and is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Mobile Information and SMS Consent — No Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, may be permitted only as necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties.

This restriction specifically applies to mobile information and SMS opt-in data and consent and controls in the event of any conflict with another provision of this Privacy Policy.

How We Share Information

We do not sell or rent your personal information.

We may disclose personal information when reasonably necessary to:

• Service providers that perform legitimate business functions on our behalf
• Insurance companies, adjusters, or other parties when necessary to assist with a repair or insurance claim and authorized or requested by you
• Payment processors and vendors necessary to complete transactions
• Government authorities or law enforcement when required by law
• Protect the rights, safety, or property of David’s Hail and Collision Repair, Inc., our customers, or others

Service providers may use information only as necessary to provide the services for which they were engaged, subject to applicable contractual and legal requirements.

Mobile information and SMS opt-in data and consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to operate the website, improve functionality, understand website usage, measure performance, and improve our services.

Information collected through these technologies may include IP address, browser type, device information, referring pages, pages visited, and other website usage information.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

Data Security Practices

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal and regulatory obligations.

Your Privacy Rights and Choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we maintain about you.

To make a privacy request or update your information, contact us using the information provided in the Contact Ussection below.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in those communications.

For SMS/text messages:

Reply STOP to unsubscribe from SMS messages.

Reply HELP for assistance.

Opting out of marketing communications does not prevent us from contacting you when reasonably necessary regarding an existing transaction, repair, appointment, or customer service request when such communication is otherwise permitted.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. David’s Hail and Collision Repair, Inc. is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party websites you visit.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, your privacy rights, or our SMS messaging practices, please contact:

David’s Hail and Collision Repair, Inc.
2331 W. Hampden Ave., Unit 103
Englewood, CO 80110
Email: info@davidshc.com
Website: davidshailandcollision.com